InstaLink DSL
FAQ's
What is DSL?
DSL is Digital Subscriber Line, a proven technology that uses existing copper wires to provide you with fast Internet access. Because it's digital, not analog, you can enjoy speeds up to 50 times faster than your current modem.
How fast is DSL?
Instanet DSL offers blazing speeds ranging from 144Kbps to 6Mbps depending on the level of service selected and location.
Do I have to have a second phone line to use DSL?
With Instanet DSL, the DSL runs on an existing analog line and you can be on the Internet and on the phone or send or receive a fax at the same time.
Can I have voice/phone use at the same time that I'm on the Internet?
Yes, but then you still pay the Phone Company all charges for your phone bill as usual. You will then be able to receive calls while you are on the Internet.
How can I find out if DSL service is available in my area?
Simply call us at 818-713-1313. We'll call you back with an answer in about 15 minutes.
How much does DSL cost?
Please call us at 818-713-1313 for pricing.
Does DSL require any special hardware?
Yes. DSL requires additional hardware. Please see next question for details.
What equipment will I need to for DSL access?
A DSL modem and a Network card are required for InstaLink DSL.
How much will the DSL equipment and installation cost cost?
It depends on your location and the service chosen. We can tell you more when we know were you are located and the speed your require.
How long does it take to be installed?
It takes about 4 weeks to get the installation done. As soon as we have gotten an installation date for your DSL service we will notify you so that you can make arrangements to be present. The installation itself should last about 1-2 hours.
What are the hidden costs to me?
There aren't any. There is a flat monthly fee which covers the line, the service and there is no per minute charges.
Why should I pay more?
DSL offers many benefits to your business that modem access can't measure up to. You never need to dial in to connect to the Internet again and with the higher speeds you will save a tremendous amount of time while searching for information on the Internet. You can access and send reports, documents and other vital data at a moment's notice. Since time is money having a faster Internet connection will save you a lot of money.
Isn't DSL mostly for businesses?
No, with the new lower DSL prices it is designed for residential service too.
What operating systems will work with DSL?
Windows 95, 98, 2000, NT and Mac OS.
Does the monthly charge include the Internet connection and the DSL circuit?
Yes, it does include the Internet connection and the DSL circuit.
Is this a permanent connection?
Yes. It is a dedicated line so you are always connected.
Do I need any additional software?
All you will need is an operating system and a web browser.
What are the InstaLink DSL contract terms?
All InstaLink DSL contracts are for a minimum of 1 year.
DSL vs. Other Connections
DSL Home
Equipment
DSL Speed